Refund Policy for [Fashion E-commerce Shop Name]

At [Fashion E-commerce Shop Name], we want you to love every item you purchase from us. If you’re not fully satisfied with your purchase, our refund policy ensures a hassle-free return experience.

Refund Eligibility

1. Timeframe: Items are eligible for a refund if returned within 30 days of delivery.
2. Condition: All returned items must be:
   • Unused, unwashed, and unworn
   • With original tags and packaging intact
   • Free from any stains, alterations, or damage
3. Non-Returnable Items: Certain items are not eligible for return or refund, including:
   • Final sale items or clearance items
   • Gift cards
   • Personal items such as undergarments, swimwear, or pierced jewelry

Return Process

1. Request a Return: To initiate a return, please contact our customer service at [Customer Service Email/Phone Number] with your order number, item details, and reason for return.
2. Shipping Label: Once approved, you’ll receive a prepaid return shipping label. The cost of return shipping may be deducted from your refund.
3. Return Confirmation: Once we receive and inspect the returned item(s), you will receive an email confirmation.

Refund Process

• Refund Method: Refunds will be processed to the original payment method.
• Refund Timeframe: Allow up to 7-10 business days after the return is received and approved for the refund to appear in your account.
• Partial Refunds: In some cases, partial refunds may be granted, such as for items returned after the 30-day period or that show signs of wear.

Damaged or Defective Items

If you receive a damaged or defective item, please reach out to our customer service immediately for a replacement or full refund.

Exchanges

At this time, we do not process direct exchanges. Instead, you can return your item and place a new order for the replacement.

Contact Us

For further questions regarding our refund policy, please contact us at:

• Email: [Customer Service Email]
• Phone: [Customer Service Phone Number]

We appreciate your trust and look forward to helping you with any return or refund needs. Thank you for shopping with us!