Frequently Asked Questions
SHIPPING
1. What are your shipping options?
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
International Shipping: 7-14 business days (varies by country)
2. How much does shipping cost?
Shipping costs are calculated at checkout and vary based on your location, order size, and selected shipping method.
4. Do you ship internationally?
Yes, we ship worldwide! Please note that international orders may incur additional customs fees based on your country’s regulations.
PAYMENT
1. What payment methods do you accept?
BKASH, NAGAD , CASH ON DELIVERY
2. Is my payment information secure?
Yes, we prioritize your security. All payments are processed through a secure system with encryption to protect your information. We do not store or share any payment details.
Order & Retunrs
1. Can I modify or cancel my order after placing it?
We process orders quickly, so changes or cancellations are typically possible within the first hour after ordering. Contact our customer support team immediately if you need assistance.
2. What is your refund policy?
visit our refund policy page
3. How do I start a return?
To initiate a return, please contact our customer service with your order number and return reason. Once approved, we’ll provide instructions and a prepaid shipping label if applicable.